Privacy Policy

Introduction

At Next Step Formations Ltd , we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or communicate with us. It outlines what information we collect, why we collect it, how it is used, and the rights you have regarding your personal data. We are committed to handling your information with care, confidentiality, and respect.

Information We Collect

We may collect personal information in the following ways:

  • Information you provide directly: When you complete forms on our website or contact us, you may provide details such as your name, company name, email address, phone number, and any other information you choose to share.
  • Information collected automatically: When you visit our website, we may automatically collect technical data, including your IP address, browser type, operating system, pages visited, and the date and time of your visit. This information is collected through analytics tools and cookies to help us improve website performance and user experience.

How We Use Your Information

We use the data we collect to:

  • Respond to inquiries and provide customer support
  • Process and manage service requests
  • Improve our website and user experience
  • Maintain website functionality and security
  • Comply with legal and regulatory requirements

We only use your personal data when it is relevant to providing our services or maintaining our business relationship with you.

Sharing Your Information

We do not sell, rent, or trade your personal data.
In certain cases, we may share limited information with trusted third-party service providers who assist us in delivering our services, such as website hosting, email systems, or analytics tools. These providers are contractually bound to maintain confidentiality and protect your information in compliance with data protection laws.

We may also disclose personal information when required by law, court order, or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze how visitors use the site and to improve functionality. Cookies help us enhance navigation, identify issues, and understand user preferences. You can adjust your browser settings to manage or disable cookies, but doing so may affect how certain parts of the website function.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal and regulatory obligations. Once your data is no longer required, it will be securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal data:

  • The right to access the data we hold about you
  • The right to request corrections to inaccurate or incomplete data
  • The right to request deletion of your data, where applicable
  • The right to restrict or object to specific data processing activities
  • The right to withdraw consent for data processing, where relevant

If you wish to exercise any of these rights, please contact us using the details provided on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or loss. These include secure servers, restricted access, and encryption where applicable. While we take reasonable precautions, no system can guarantee complete security of electronic data transmission or storage.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or data protection standards. Updated versions will be available on our website, and continued use of our services signifies your acceptance of the updated policy.