Privacy Policy

Introduction

Next Step Formations Ltd takes your privacy seriously. This Privacy Policy outlines how we handle your personal data when you visit our website, engage with our services, or communicate with us. It explains what information we collect, why we collect it, how we use it, and what rights you have in relation to your data. We are committed to ensuring your personal data is treated with care, confidentiality, and respect.

Information We Collect

We may collect personal information in the following ways:

  • Information you provide directly: This includes data submitted through forms on our website, such as your name, email address, company name, phone number, or any other information you voluntarily provide when contacting us.
  • Information collected automatically: When you visit our website, we may collect technical data including your IP address, browser type, operating system, pages visited, and the date and time of your visit. This data is gathered through analytics tools and cookies to improve website functionality and performance.

How We Use Your Information

The data we collect is used to:

  • Respond to your inquiries and provide support
  • Process and manage service requests
  • Improve our website, marketing, and communication
  • Maintain website security and prevent fraud
  • Comply with legal and regulatory obligations

We only use your data for purposes that are necessary and relevant to our business relationship with you.

Sharing Your Information

We do not sell, rent, or trade your personal data. In limited situations, we may share information with trusted third-party service providers who assist us with website operations, email delivery, or analytics. These providers are bound by strict confidentiality and data protection agreements.

We may also disclose your information when required by law, in response to legal requests, or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to collect information about your browsing behavior. This helps us understand how visitors interact with our content, identify technical issues, and improve usability. You can manage or disable cookies in your browser settings, though this may affect some website features.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal data:

  • The right to access the information we hold about you
  • The right to request corrections to inaccurate or incomplete data
  • The right to request deletion of your data, where appropriate
  • The right to object to or restrict certain types of data processing
  • The right to withdraw consent for data use, where applicable

If you wish to exercise any of these rights, please contact us through our website or any formal communication channel provided during our engagement.

Data Security

We use appropriate technical and organizational measures to safeguard your personal data. These include secure servers, access controls, and data encryption where applicable. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be made available on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.